How can we help?
Getting started
Set up your account and your file.
Billing
Plans, invoices, and payment methods.
Credit reporting
Scores, reports, and bureaus.
Account access
Sign-in, security, and your data.
Disputes
Correcting inaccurate information.
Articles
Frequently asked questions
- Do I need to give you my Social Security number?
- No. We build your file against your business identity — your EIN — and we do not collect a Social Security number at signup. That is the whole point of the product.
- What is business credit, and how is it different from personal credit?
- Business credit is a file held against your business entity rather than against you as an individual. Commercial bureaus score it on different scales and weight supplier payment history heavily. A strong business file lets a company borrow and buy on terms without leaning on the owner’s personal score.
- How long does it take to build a business credit file?
- It depends on your activity, not on us. A file typically appears once a few suppliers or lenders report activity against your business — often a few months after your first reporting trade account. We cannot promise a timeline or a score.
Still need help?
Send us a message and we will open a ticket for you.