How can we help?
Getting started
Set up your account and your file.
Billing
Plans, invoices, and payment methods.
Credit reporting
Scores, reports, and bureaus.
Account access
Sign-in, security, and your data.
Disputes
Correcting inaccurate information.
Articles
Frequently asked questions
- I cannot get into my account.
- Use the password reset link on the login page. If the email never arrives, check spam, then contact support and we will help you recover access.
- How do you protect my EIN?
- Your EIN is encrypted at rest with a per-record key, is never written to logs or error traces, and is only ever displayed to you. Every access is recorded in an audit trail.
Still need help?
Send us a message and we will open a ticket for you.