Contact Machai — we’re here to help
Every message becomes a tracked ticket, so nothing gets lost in an inbox. Tell us what you need and we will pick it up.
- support@machaibusinesssolutions.com
- Response time
- Most inquiries get a reply within 24 hours
- Hours
- Mon–Fri, 9:00 AM – 6:00 PM Eastern
- Support scope
- Billing, reporting, onboarding, account access, and questions about your file
What happens after you send this
- Your message becomes a support ticket with its own reference number.
- You get an automatic acknowledgement with that reference straight away.
- A person reads it and replies — usually within one business day.
- If you have an account, the whole thread shows up under Support Tickets.
Send us a message
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