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Billing, plans, and changing your subscription

Proration, downgrades, failed payments, and invoices.

Changing plans

Upgrades apply immediately and you are charged a prorated amount for the remainder of the current period.

Downgrades take effect at the next billing cycle. You keep the higher plan's features until the period you already paid for ends.

Both are handled from Subscriptions & Billing in your dashboard.

Payment methods

Card details are entered on Stripe's own pages and never touch our servers. We store only the brand and last four digits, for display.

When a payment fails

Stripe retries a failed payment several times over a few days and emails you each time. Your access continues during that window and a banner appears prompting you to update the card. If every retry fails, the subscription cancels and the account returns to the free tier. Nothing is deleted.

Invoices

Every invoice is listed under Billing History with a PDF. Stripe-hosted invoices are the system of record for your accounting.

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Billing, plans, and changing your subscription · Machai